After several years of planning, we are pleased to introduce our “Building for Lasting Impact” initiative. The project will substantially increase the number of families served, expand our geographic service area, increase the amount of healthy food offered, and provide an omnichannel distribution for our clients. The cornerstone of this project is an additional building which brings our new “Hub & Spoke” model to life. We invite you to learn more and be part of this innovative effort to serve struggling families.
THE NEED
1 in 5 people in our service area are living in poverty or low-income, and the number is increasing. Thousands of families are suffering from food insecurity, not knowing if they’ll have enough food to keep their families fed and healthy. Along with food insecurity comes chronic health issues, making self-sufficiency even more difficult.
OUR PLAN
As part of the Loaves & Fishes Strategic Plan for 2019-2021, one of our key objectives is to create an innovative, scalable, adaptable, health-focused, and expansive distribution model that increases access by those in need. To accomplish this, we have adopted a hub and spoke distribution strategy.
On January 11, 2021, we announced the acquisition of an approximately 30,000 square foot warehouse distribution building that will serve as our “hub,” where we will receive, store and process all the food we distribute. This property is 1.3 miles from our current facility at 1871 High Grove Lane. It will also replace the overflow storage space that we lease. Importantly, our new hub facility will allow us to better serve our clients because our delivery model will now be:
- Scalable and efficient- we will be able to serve about 3 times the number of clients and with a 40% reduction in cost to serve
- Flexible and adaptable –our clients will be able to choose how to get their food: shopping in our market, ordering food through our online ordering system, or picking up pre-packed food in our curbside service
- Expansive –upon opening the new facility, Loaves & Fishes will be able to serve families in DuPage, Will, Kane, and Kendall counties
- Healthier –our new hub will add substantially more freezer/cooler space to store fresh produce, dairy, etc.
HOW YOU CAN HELP
We invite you to help overcome the devastating impact of food insecurity. The new hub will help us serve the substantial amount of unmet need.
Click here to contribute
How You Can Help : Naming Opportunities
Naming Opportunities
Click here to download a PDF of the Naming Opportunities
We look forward to partnering with you to overcome the devastating impact of food insecurity and lack of self-sufficiency faced by thousands of families in our community. Your generosity for this important next chapter will result in lasting impact for generations to come.
For information on Faces of Compassion or naming opportunities contact,
Nancy Wiersum, Executive Vice President Advancement nwiersum@loaves-fishes.org | 630.355.3663 x117
Click here to contribute
Hub & Spoke Distribution Model
Loaves & Fishes engaged the University of Chicago Booth Alumni Nonprofit Consultants (BANC) to conduct extensive research and analysis regarding our delivery model and geographic service area. Our internal analysis, along with the BANC study results, led us to adopt a hub and spoke model.
HUB =distribution, storage, processing, fulfillment center
SPOKE= retail (market), client interface, other programs (CARES)
BENEFITS OF A HUB AND SPOKE MODEL
- Flexible and adaptable
- Facilitates various types of spokes
- Provides omnichannel distribution and another dimension to client choice
- Retail shopping in market
- Online ordering
- Pre-pack boxes
- Mobile pantries
- Efficiency and scale
- Facilitates lower cost and quicker response to serve those in need
OUR NEW HUB
- Serves as the building for distribution, storage, processing, and fulfillment.
- Replaces smaller one-dimensional storage facility (leased)
Increases capacity substantially
- 3x clients served
- 40% reduction in cost to serve
- Expands geographic service area
Increases amount of healthier food
- More cold storage space, increases capacity for fresh produce and dairy
- More sorting space for healthy food rescue
- Allows higher volume of opportunistic food purchases
We invite you to help overcome the devastating impact of food insecurity. The new hub will help us serve the substantial amount of unmet need. Click here to find out how you can contribute.
The Property
Located at 580 Exchange Court, Aurora IL, 1.3 miles from our main facility at 1871 High Grove Lane, Naperville IL.
Building Features
- 30,100 sf
- Ample parking
- 22-foot clear ceiling height
- 2, 200 sf of refrigerated/freezer space, with drive-in access
- Dry storage for over 500 pallets
- Cleanroom for repacking bulk product
- Space for sorting fresh produce, dairy, meats and other products
- Space for fulfilling online orders
- 4 conference rooms for community meetings
- 2 drive-in truck docks (internal for weather protection)
- 1 street level drive-in dock
Timing
The facility opened in late October 2021.
TAKE A PEEK INSIDE
Click here to download a PDF
We invite you to help overcome the devastating impact of food insecurity. The new hub will help us serve the substantial amount of unmet need.
Click here to find out how you can contribute.
Strategic Plan
In 2019, we created our Strategic Plan, Lasting Impact. Key elements of the plan are to:
EFFICIENTLY SERVE THE MOST NEED
- Create an innovative, adaptable, flexible model of delivering food & services
- Expand geographically
- Increased use of technology to facilitate scale
FOCUS ON OVERALL HEALTH OF CLIENTS
- Increase healthier food
- Provide other programs to improved health
INCREASE ACCESS BY THOSE IN NEED
Printable Summary
Click here to download a printable summary