Naperville Magazine, Meeting Needs

Naperville Magazine, Meeting Needs
February, 2021

By Dana Moran and Anne Stern

The coronavirus pandemic changed how we live and work—essentially overnight. For Loaves & Fishes Community Services, it was a perfect storm of market forces: Demand for food grew dramatically, and food supply decreased due to supply chain interruptions. On top of that, due to COVID-19 social distancing requirements, the labor force had to be reduced by 80 percent, and the in-person shopping model was no longer feasible.
Loaves & Fishes did more than simply adapt; it transformed operations to offer curbside pickup, expanded its market, and increased service to more than 1,000 families per week, while remaining true to its mission of providing healthy meals.
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